GlamouRental delivers made-to-order products. We send the products under process after the first 48 hours of order placement. Customer can cancel the order within those 48 hours. Refer to our cancellation policy for withdrawal of any placed order.
For cancellation of any product, log in to your order cart and select the order that you need to withdraw. Note that products are sent for custom-sizing after 48 hours, so make sure you request cancellation before this limited time slot.
The company reserves the rights to cancel unpaid orders after 5 days of order placement.
GlamouRental issues a full refund if the order is canceled within 24 hours. Cancellation of order within 24-72 hours after full payment issues you 80% refund with a shipping fee. Company issues you 50% refund + shipping fee on cancellation of order within 72-120 hours after payment. All the orders cancelled after 120 hours of payment will issue you refund of shipping fee only. We do not accept cancellation requests once your order is shipped.
Our rental orders are not refundable.
If the order doesn’t fit your needs, cancel the order within first 24 hours of payment for a full refund. After 24 hours of payment, we issue store credits to make you eligible for exchanging the dress.