We, at Glamourental, have put in our great effort to provide high-quality Indian ethnic wear. Our return policy is also easy and smooth.
If the customer has any complaint on the item delivered, he/she should inform to us regarding this within 48 hours.
Which postal service should I use to return the product?
It is advisable to look for a reasonably priced postage service. Management will not refund any postage charges while returning the product.It is one time shipping cost of 9.99$ that include the pre-paid, pre-addressedreturn label.
How much time do I have to return the items?
Customers need to return the product from their rental window. If they rented the item for 3 days, they need to return that on the 4th day. The order item will be returned on the next day of the rental period. You need to report first if you find any faulty products and then return it. Products returned must be in their unused condition. Tags must not be removed. Beads, Sequins, thread work must not be spoiled at any place. Kindly share the image of the product, product tag and invoice in case of colour mismatch or damaged product.
Once the product is received at our end, we will undergo its internal quality check. We will check the product is unused or unaltered during the internal quality check. Once the product is verified, we will make the refund as soon as possible.
How do I get refund for the returned products?
Refund will be processed on the basis of payment mode used while placing the order.
Payment will be refunded back to the account from which you made the payment.
How much time does it take to get refund?
Refund will be processed as soon as possible. We, at Glamourental, aim to process the refunds within 15 working days.
If customer find problem with product?
If the customer finds any issue with the shipped product, they immediately have to email or call to get a return authorization. Without that, we won't issue the refund. Also if you find a product is defective or with any problem we need to see the picture first. Then only we will issue a Return Authorization. Customer can email the pics of damage or fitting issue they can send a picture on the firstname.lastname@example.org email.