You acknowledge that you are permitted to visit and view sections or pages of the GlamouRental website solely for personal use. You agree not to duplicate, publish, modify, or tamper with the contents of the website. Distribution of data and information from the GlamouRental website is strictly prohibited. Furthermore, you agree not to upload, post, or distribute any content for commercial purposes on the GlamouRental website.
User Account, Password, and Security
Upon registering an account with us, you will receive a password. It is your responsibility to maintain the confidentiality of your account and password. You agree to notify the GlamouRental website immediately of any unauthorized use of your account. You are responsible for all activities that occur under your account, and you agree to ensure that you log out from your account at the end of each session.
Services Offered
GlamouRental provides various online services through its platform. Products can be purchased and rented on this platform using various payment methods. The purchase of products is subject to policies such as the cancellation policy, return policy, and shipping policy.
Delivery and Shipping of Products
Products will be delivered either by GlamouRental itself or through shipping partners. All products shipped to you will be thoroughly cleaned and ready-to-wear. While we will notify you of the estimated delivery of your order, if GlamouRental is unable to deliver the confirmed order, the amount paid by you will be refunded within a reasonable time.
GlamouRental is not liable for any loss or delay of rentals by our shipping partners. We will pursue necessary remedies for loss of products with shipping partners, and any delays will be communicated to you without affecting refunds. GlamouRental will not be held responsible for delays caused by shipping partners.
Return of Products
You agree to return the products delivered to you within the stipulated number of days from the date of delivery as mentioned in the Late Fees section of the shipping policy. Failure to return products before the expiry of the return date will result in applicable late fees imposed by GlamouRental for each day after the return date has passed.
Use of Rented Products and Damages
Upon delivery of the product by GlamouRental to your specified address, you are responsible for the use and safety of the product. You agree to handle the products with care, and any damage to the product will be your sole liability. GlamouRental reserves the right to adjust penalties for major losses or damages against the security deposit paid by you.
By browsing this website, you indicate that you have read and agree to these terms of use.
Rental Fee
The rental fee for the product includes the rental fee, insurance charges, and delivery charges listed on the site or app. By placing a rental order, you authorize GlamouRental to charge your payment card for the rental fee immediately. A reservation of a product is considered an order for the rental of that product. Additionally, you authorize GlamouRental to charge your payment card for an amount equal to 100% of the original retail value of the product plus applicable taxes at the time of your rental order.
Late Fees
A $25 late fee will be charged if dresses are not shipped back on time, calculated as the finishing of your rental duration plus shipping time (2-7 days) plus 1 day.
Order Cancelation Poilicy
At Glamourental, we strive to ensure your satisfaction with every order. Please review our cancellation policy carefully:
Cancellation Window
Customers must initiate a cancellation and return the product within 24 hours of receiving it if they are not satisfied. Beyond this period, customers returning products will not be eligible for a refund.
Refund Eligibility
Refunds will only be issued if the product is returned within the specified 24-hour window and meets our return conditions (unused, with tags intact, and free from damage to embellishments such as beads, sequins, or thread work).
Contact Us
For any questions or assistance regarding cancellations and returns, please contact our customer service team at support@glamourental.com.