Shipping Policy-
Shipping Policy
Delivery Process
At GlamouRental, we strive to ensure prompt and efficient delivery of your rented items. Here's how our delivery process works:
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Order Processing: Once your order is confirmed, our team begins preparing your items for shipment. We carefully inspect each item to ensure it meets our quality standards before packaging.
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Shipment Notification: You will receive a notification via email or SMS with tracking information once your order has been shipped. This allows you to track the status of your delivery and plan accordingly.
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Delivery Timeframe: The delivery timeframe for your order will depend on your location and the shipping method selected at checkout. We offer various shipping options to accommodate different needs, including standard and expedited shipping.
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Estimated Delivery: While we strive to provide accurate estimated delivery dates, please note that delivery times may vary depending on factors such as shipping carrier delays or unforeseen circumstances. We will do our best to keep you informed of any delays that may occur.
Shipping Partners
GlamouRental works with reputable shipping partners to ensure reliable and timely delivery of your rented items. Our shipping partners are experienced in handling delicate garments and take great care in transporting your items safely to your doorstep.
Product Preparation
Before shipping, all rented items undergo a thorough cleaning and quality check process to ensure they are in pristine condition and ready-to-wear upon arrival. Our team takes great care in packaging your items securely to minimize the risk of damage during transit.
Shipping Fees
Shipping fees are calculated based on factors such as the shipping method selected, delivery location, and the weight of the package. These fees will be clearly displayed at checkout before you complete your order.
International Shipping
GlamouRental currently doesnt offers international shipping.
Contact Us, If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at support@glamourental.com. We're here to assist you with any inquiries and ensure a smooth delivery experience.
Once the order is placed you will get a confirmation email within 24 hours.
🔒 Chargeback & Rental Fraud Policy
At Glamourental, we are proud to deliver high-quality, designer Indian wear rentals with elegance, ease, and trust. To protect our customers and our business, we have implemented a strict policy to prevent rental abuse and chargeback fraud.
We understand the importance of your special occasion, and we go above and beyond to ensure that each item is prepared, documented, and delivered in excellent condition. In recent times, we have seen an increase in false claims and post-usage chargebacks, which violate the spirit and terms of our rental service.
🛑 Please read carefully:
✅ Product Acceptance
Wearing or using a rented outfit is considered acceptance of its quality, condition, and satisfaction.
Any concerns about fit, damage, or quality must be reported within 2 hours of delivery, along with clear photo documentation.
⚠️ Chargebacks After Use
Submitting a chargeback or refund request after wearing the outfit is classified as rental fraud.
All rental orders are protected with time-stamped photographs, shipping and delivery records, and customer communications.
💼 Legal Action & Collections
False or fraudulent chargebacks will be actively disputed with your payment provider and may result in:
Permanent account ban
Reporting to third-party collections
Legal proceedings for recovery of loss and damages
📌 Our Commitment
Glamourental reserves the right to block or blacklist any user involved in abusive behavior, fraudulent claims, or policy violations. We are committed to protecting the integrity of our service and the trust of our loyal customers.
By placing an order with Glamourental, you agree to this Chargeback & Rental Fraud Policy.
If you have any questions or concerns before your order is delivered, our team is here to help: support@glamourental.com