At Glamourental, we value your satisfaction and want you to feel confident in every purchase. Please read our return and refund policy carefully before buying.
1. Sizing & Fit
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We do not offer refunds for size or fit issues.
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Please refer to the detailed size chart on each product page and consult our team before placing an order.
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If you're unsure about sizing, contact our support team for guidance prior to purchase.
2. Return for Store Credit
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If the item doesn’t fit or meet your expectations, you may return it within 24 hours of delivery for store credit only.
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A $15 restocking and inspection fee will be deducted from your store credit.
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To be eligible, the item must be:
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Unworn
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Unwashed
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Unaltered
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In original packaging with tags intact
3. Damaged or Incorrect Items
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If you receive a damaged, defective, or incorrect product, notify us within 12 hours of delivery along with photos.
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We will assess the issue and offer either:
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A full refund, or
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A replacement, or
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Store credit
4. Final Sale & Custom Items
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The following purchases are non-returnable and non-refundable:
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Final Sale items
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Custom-made or altered products
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Clearance or sample sale products
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These items are sold as-is.
5. Fraud & Chargeback Policy
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Once a product is delivered and accepted, any chargeback attempts after usage or damage may result in:
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Account suspension
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Collection actions
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Legal consequences
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If there’s an issue, please contact us directly—we’re here to help.
Quick Tips for Buyers
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Check the size chart carefully
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Reach out to our team if you have any sizing or product concerns before purchasing
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Inspect your item as soon as it’s delivered
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Store credit is available for eligible returns (with restocking fee)
We are committed to delivering high-quality fashion and reliable customer service. Your trust means everything to us.
If you need help with sizing or product selection, don’t hesitate to reach out before completing your purchase.